Information for Contractors, Developers, Third Parties

NorthConnex values safety and is committed to Zero Harm policy. To ensure that we maintain a safe environment for our customers, staff, partners and contractors, there are strict permits and protocols in place for accessing the tunnel, site facilities and NorthConnex lands. Please read the information on this webpage carefully and follow the recommended advice and instructions.

How do I register my company to access NorthConnex?

NorthConnex is operated by our partners at Transurban. To access NorthConnex, you will need to register your company and individual workers in Permitted. Once registered, you can raise a Transurban Access Permit (TAP) and add registered workers as attendees, in Permitted.

To register your company, you can submit the required information either via our webform or call the Transurban Technology Service Desk at 1300 166 214 and request company registration.

Reference Guides

To know more, we recommend:

Read the Authority to Access Contractor Procedure to ensure you are aware of your responsibilities in relation to Authority to Access.

Click here for quick reference guides, video links, and FAQs on Accessing Australian Transurban sites including how to Register, Apply and Submit your ATA request.

Vehicle dimensions and weights

All vehicle dimensions and weights must be suitable to travel in the tunnel.

Road Occupancy License (ROL) and Traffic Management

Companies and individuals must obtain their own road occupancy license (ROL) for the safety of workers, travelling public, pedestrians and cyclists. They must engage their own traffic control for any planned work on NorthConnex lands, including ramps or adjoining roads and motorways.

All traffic management plans (TMP) or traffic guidance schemes (TGS) must be certified and submitted for review and approval with ATA applications.

Developer and Landowners

Developers and landowners working on projects and properties adjoining NorthConnex land, may request information or ask for a technical review of the impact of proposed works, in advance of a development application. Developers and landowners may need to consult with specialist advisors and should conduct their own investigations including Dial-Before-You-Dig.

Consulting our Stakeholders 

Depending on the nature of work proposed, NorthConnex may request a meeting or consult with relevant stakeholders. The team may seek further information about the works before approving work in the tunnel, site facilities or lands. NorthConnex recommends contacting our operational team as early as practicable in the planning stages of any contractor works, to ensure all requirements can be met and to minimise the potential for any delays.

Contact NorthConnex

For further information, please contact us via email.